Frequently Asked Questions

Locksmiths offer a wide range of services including lock changes, installations of window and post box locks, upgrading and opening locks, conducting security surveys for home insurance, providing after-burglary services, and opening cabinets. They also specialise in digital and mechanical locks, comply with British standards, and handle repairs and upgrades for UPVC doors and windows, including parking post locks.

Locksmiths typically respond to emergency calls within 30 minutes. This quick response time ensures that you receive prompt assistance when you're locked out or need urgent lock repairs. This is dependent on the time of day and location.

Yes, the services extend beyond typical lock installation and repair, encompassing comprehensive security solutions and specialised lock-related services to enhance home and commercial property security.

If you're locked out, refer to the detailed guidance provided in the company's blog post on this topic, which offers practical tips for dealing with such situations.

• The process of being locked out

Recommendations for enhancing home security include installing bedroom door locks, upgrading window locks, changing existing locks to more secure versions, and installing key safes for safer key management. Or feel free to call us for a free security survey.

Currently, the focus is on mechanical locks, but it's important to check for updates as the company may expand its services to include smart lock systems in the future.

Appointments can be scheduled via WhatsApp, phone calls, emails, or through the website's contact form, offering multiple convenient options for contacting their services.

For commercial properties, it's advisable to use British standard locks and fire-safe locks to ensure compliance with safety regulations and insurance requirements.

A one-year warranty is provided on all labour and parts supplied, which underscores the company's commitment to quality and customer satisfaction.

The locksmiths are insured for over £1 million, and the company holds insurance exceeding £5 million, ensuring comprehensive coverage and reliability.

Yes, the service includes rekeying locks to match a single key and offering master key systems for easier and more secure access management.

No, the focus is on residential and commercial lock services, not on automotive locks.

The company stands out due to its quick 30-minute response times, honest pricing, DBS-checked personnel, and a robust one-year warranty—all under the banner of a genuinely local service.

Numerous references and testimonials are available, primarily on Google and Trustpilot, highlighting the trust and satisfaction customers have in their services.

• Google Review

Various payment methods are accepted, including BACS, card, PayPal, and cash, with invoicing and payment terms available for client accounts.

Yes, sending pictures of your lock via WhatsApp is the quickest and most efficient method for getting assistance.

Yes, all locksmiths are based and live in the areas they serve, ensuring local expertise and efficient service coverage, with local depots for rarer lock parts.

Locksmiths are typically fully stocked and capable of completing 90% of jobs on the same visit, ensuring efficient and timely service.